Partner Promise

Our Promise

Underlying our core values of accountability, transparency and execution is HealthIT's Partner Promise, which we hope to embody as we work with all of customers throughout Vanderbilt University Medical Center. Our Partner Promise is: 


The Partner Promise Pillar Goal Alignment

Provide reliable and effective IT solutions so VUMC can deliver on the core missions of health care, education and research.

Quality, Growth & Finance

Always be available and responsive to our customers' and colleagues' needs.


Reach across boundaries to collaborate and gain agreement from our customers.


Transform to enable our customers to meet the evolving challenges they face and improve
their experience.

Innovation, Growth & Finance

Never make a promise we can't keep – we will deliver on our commitments.


Excel in what we do and how we deliver service to our customers and colleagues.


Respect and value the input of our customers and colleagues.



Nominate a Colleague

Do you know someone in HealthIT who embodies the Partner Promise? Nominate them for one of our biannual awards


Partner Award nominations may be submitted online using the form below. All HealthIT employees and Vanderbilt colleagues may nominate eligible* HealthIT employees for the biannual Partner Awards.


Individual Award: To recognize eligible HealthIT employees who consistently demonstrate exceptional behaviors outlined in the Partner Promise.

Team Award: To recognize the efforts of two or more people from the HealthIT team working together in a shared purpose, project or initiative, whose combined efforts achieved a VUMC/HealthIT goal, improved a process, solved a problem or advanced our culture.


All HealthIT employees are eligible for nomination except those in a “Chief” title and above. All HealthIT employees and any VUMC employee may submit nominations.


  • At least one specific example of role model behavior/action demonstrating the Partner Promise values must be submitted with the nomination. 
  • Team Award member names must be listed individually.

Selection and Recognition

  • Shortly after nomination, the person who submits the nomination will be given a Partner Power Pin to award to the nominee(s).
  • The chief executives will select winners from the individual and team nominations to be announced at the Town Hall meetings in June and December.
  • The individual winners' names will be added to the Partner Promise plaque, and they will receive $250 (grossed up for taxes) on their paycheck and special recognition at the Town Hall.
  • Teams selected will receive up to $25 per person (up to $500 total) to be spent on a team recognition event or activity and recognition at the Town Hall.


Partner Award Nomination Form